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"Awful customer service"

A review of Harrys Tyres by Jess written on Thursday 28th of October 2021


Normally good service here but not today. Get quotes from here at £35 a tyre. Was told that the tyre price had gone up to £40. I told them I only had £75 that I could spare, they didn’t say anything and proceeded to change the tyres and only after they had changed them told me that they can only do it for £80 because they’re new tyres- definitely not new tyres that have been put on my car. If they had told me before I would’ve gone somewhere else. Not about the price of the tyres, more about the customer service and I don’t have anything good to say about it. Not sure why the service was awful today because I have used them a few times and normally they are very nice but I think the way they handled things today were awful and I don’t think I’ll be going back. They don’t give you receipts so when reviews like this come in, they can make it out like they never served you!.

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Map showing Harrys Tyres on Nottingham Road